An Update on Renewal Issues and a Thank You

Someone probably once said that your patience is only tested so that you can make sure it still works.  If they haven’t, they should.  If you are a reader who either received a renewal notice or had already renewed your subscription before we encountered the problem of many of the notices not being sent out, we appreciate your continuing support of the paper.  If you are a reader who was unaware that your subscription needed to be renewed—well, that’s the issue, I guess.  We have been taking calls in our office at 208-766-4773 to renew subscribers over the phone and we will continue to do so until everyone is accounted for.  Alternately, you can renew your subscription by sending $55 in-county or $67 out of county to our main mailing address: P.O. Box 205 Malad, Idaho 83252.  If you send a check, you might also call the office so that we can make sure you are on the mailing label list while the mail is en route.  

We are incredibly sorry for the inconvenience, and we hope that we have put into place a process to make sure this doesn’t happen again.  Once we have verified that the renewal notification system is in place with the company that handles (or is supposed to handle) that part of the process, we will run a picture of what the mail you received should look like containing the renewal information.

We are learning as we go, to some extent, and while adversity is never really something desirable, I’m sure there’s probably a few expressions about it, too.

Thank you for your patience, and once again if you know any subscribers that are having this or any other issues, please encourage them to give us a call.